Shipping policy

Shipping Policy

Thank you for shopping with Halvique. Please review the following information regarding order processing and shipping.

Shipping Area

Halvique currently ships to addresses within the United States only.

We do not currently offer shipping to Europe or other international destinations.

Order Processing

Orders are generally processed within 1 day after they are placed.

Processing time refers to the time required to prepare an order for shipment and does not include carrier transit time.

Occasional processing delays may occur during weekends, holidays, unusually high order volumes, or other circumstances outside our reasonable control.

Shipping Costs

Orders with an order subtotal of $40 USD or more qualify for free standard shipping within the United States.

For orders under $40 USD, the applicable shipping charge will be displayed at checkout before the order is completed.

Delivery Time

Delivery times vary depending on the destination, shipping carrier, and transportation conditions.

Because transit times may vary by location, Halvique does not guarantee a specific delivery date unless a delivery estimate is expressly provided during checkout.

Shipping Origin

Orders are fulfilled from a warehouse located in the United States.

Taxes and Import Duties

Halvique currently ships domestically within the United States.

International import duties are therefore not expected to apply to standard U.S. domestic shipments.

Applicable sales taxes may be collected at checkout where required.

Order Tracking

Tracking information may be provided when available.

Once tracking is available, customers may receive shipment information that can be used to follow the delivery status of their order.

Please allow time for the shipping carrier to update tracking information after the order has been processed.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has entered the fulfillment or shipping process.

Damaged, Lost, or Incorrect Shipments

If your order arrives damaged or you receive an incorrect product, please contact our customer service team as soon as possible and provide your order number and relevant photos when applicable.

If the issue is confirmed to be our responsibility, Halvique will work with you to provide an appropriate replacement, return, refund, or other reasonable resolution.

If a shipment appears to be lost in transit, please contact us so that we can review the shipment information and assist with the next steps.

If you have questions regarding your shipment or order, please contact our customer service team.